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Terms and conditions


1. General Information


This website is owned and operated by DOLCE333, a Texas-based candle business.
By using this site, you agree to comply with these Terms, along with our:

  • Privacy Policy
  • Shipping Policy
  • Return Policy


DOLCE333 reserves the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.


2. Products
DOLCE333 specializes in handcrafted candles made with careful attention to detail. Please note:

  • Each candle is handmade, so variations in color, texture, or scent strength are normal.
  • Product photos and descriptions aim to be accurate but may differ slightly in person.
  • Burn times are estimates and can vary depending on usage environment and candle care.


3. Pricing & Availability

  • All prices are listed in USD.
  • We reserve the right to change prices without prior notice.
  • Product availability is not guaranteed and may change at any time.
  • In the event of a pricing or listing error, DOLCE333 may cancel or adjust the order.


4. Orders & Payments
By placing an order with DOLCE333, you confirm that:

  • All information you provide is accurate
  • You are authorized to use the payment method provided
  • We accept common payment methods, including:
  • Credit/debit cards
  • Secure third-party payment gateways
  • We reserve the right to refuse or cancel any order suspected of fraud, misuse, or policy violation.


5. Shipping
All shipping policies follow the guidelines outlined in our Shipping Policy.
Once an order leaves our facility:

  • Delivery timelines depend on the shipping carrier
  • DOLCE333 is not responsible for delays caused by carriers, weather, or postal issues
  • Customers must provide accurate shipping information
  • Lost or stolen packages marked “delivered” are not the responsibility of DOLCE333


6. Returns & Refunds


Our returns follow the guidelines in our Return Policy.
General rules:

  • Candles must be unused, unlit, and in original condition for returns
  • Personalized or custom candles are non-returnable
  • Damaged items must be reported within 48 hours of delivery with photo evidence
  • Customer is responsible for return shipping unless the product arrived damaged or due to our error


7. Candle Safety
By purchasing from DOLCE333, customers agree to follow proper candle safety:

  • We reserve the right to change prices without prior notice.
  • Keep candles away from flammable materials
  • Keep candles out of reach of children and pets
  • Trim wick before each use
  • Burn candles on stable, heat-resistant surfaces
  • Do not burn a candle for more than 4 hours at a time
  • DOLCE333 is not liable for property damage or injury caused by improper candle use.


8. Intellectual Property
All designs, product images, branding, logos, descriptions, and website content are the property of DOLCE333.
You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Use content for commercial purposes
  • without written permission from DOLCE333.


9. Limitation of Liability
To the fullest extent permitted by Texas law, DOLCE333 is not responsible for:

  • Any indirect, incidental, or consequential damages
  • Personal injury or property damage caused by misuse of our products
  • Delays or interruptions in website services
  • Errors or failures from third-party providers (shipping carriers, payment processors, etc.)
  • Your use of this website and our products is at your own risk.


10. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, without regard to its conflict-of-law rules.

Any disputes must be handled in Texas courts or through arbitration if agreed upon by both parties.


11. Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect and use your data in compliance with U.S. and Texas regulations.