🔒 Privacy Policy
This Privacy Policy describes how [dolce333] (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from [www.dolcecandle333.com] (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we may collect include:
a. Personal Information You Provide
Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely by third-party payment providers)
- Order details and purchase history
- Messages sent through our contact form, chat, or email
b. Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser and device information
- Pages viewed
- Cookies and tracking technologies
- Time spent on the Site
- Referring and exit pages
c. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage
- Personalize your experience
- Remember your preferences
- You can disable cookies in your browser settings, but this may affect how the Site functions.
2. How We Use Your Information
We use your information for purposes such as:
- Processing and fulfilling orders
- Managing payments and billing
- Providing customer support
- Sending order updates and promotional messages (with your consent)
- Improving website performance and user experience
- Fraud prevention and security
- Compliance with legal obligations
3. Sharing Your Information
We may share your information with trusted third parties, including:
a. Service Providers
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- Email service providers
- Website hosting and analytics tools
- These providers only access your information as needed to perform services on our behalf.
b. Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations
- Respond to lawful requests
- Protect our rights, property, or safety
c. Business Transfers
If we merge, sell, or transfer part of our business, your information may be included as an asset in the transaction.
4. Advertising & Analytics
We may use third-party services like Google Analytics or Meta (Facebook) Pixel.
These tools collect data to help us understand traffic and improve advertising.
You can opt-out of personalized advertising via:
- Google Ads Settings
- Facebook Ad Preferences
- The Digital Advertising Alliance (optout.aboutads.info)
5. Your Rights
Depending on your state of residence (including California CCPA/CPRA), you may have the right to:
- Access the personal information we store
- Request correction or deletion of your data
- Opt out of the sale or sharing of personal information
- Request details about how your data is collected and used
- Not be discriminated against for exercising your privacy rights
- To exercise your rights, contact us at:
📧 [[email protected]]
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Meet legal obligations
- Resolve disputes
- Enforce agreements
7. Security
We take reasonable technical and organizational measures to protect your data.
However, no online transmission or storage system is 100% secure.
8. Children’s Privacy (COPPA Compliance)
Our Site is not intended for children under 13.
We do not knowingly collect personal information from children.
If you believe a child has provided personal data, please contact us immediately.
9. Do Not Track (DNT) Signals
Our Site does not respond to Do Not Track browser signals, as no consistent industry standard exists.
10. Changes to This Privacy Policy
We may update this Privacy Policy as needed.
Any changes will be posted on this page with the updated date.